Hospitality & Tourism Internship

Ho Chi Minh City - Vietnam

Only 660€ per week!

This placement will give you an incredible experience interacting with many different types of people.

Your tasks will involve taking client orders and conveying nourishment and refreshments to the customers. Making menu proposals, replying to questions and sharing extra information with the customers as a restaurant waiter/waitress. As a receptionist, your duties will also involve giving visitors information to help them enjoy their stay, replying to their inquiries and dealing with complaints.

Culture
Learning
Leisure
Community Engagement
Physical Demand

MODULO DI RICHIESTA PARTICIPAZIONE







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Program Description

This program is based in a local hotel in the centre of Ho Chi Minh City, the hotel will have reached a 3-5 star standard with a minimum of 50 luxurious rooms.

At the hotel, all requests from the guests should be fulfilled to insure a beyond satisfactory stay. Subsequently, the lodging will offer helpful ways to benefit the customer and insure comfortability. At these establishments, whether sleeping or walking around, visitors can spend time and appreciate their family environment as well as enjoying the amenities : A restaurant, a coffee bar, a common area, and drivers for rent.

Waiter/Waitress duties incorporate welcoming and serving clients, giving day by day changes on the menus, multi-tasking different front-of-the-house obligations and collecting the payment. Moreover, learning to be a group player and being able to successfully communicate with our Kitchen Staff to perform, beyond any doubt, all orders conveyed promptly. Keep in mind that Waiter/Waitress obligations may require working in shifts and/or every so often weekends and holidays.

The Hotel Receptionist  is dependable for giving productive and extraordinary service to a wide variety of individuals on a daily basis. A key duty of this position is to make genuine visitor encounters which will ensure the guests have a comfortable and enjoyable stay. These encounters can be conveyed through an assortment of activities,  inviting the visitors, extending recognition to loyal guests, giving accurate and effective check in/check out service, and supporting the customers while they are staying with any questions or concerns. He/She will also be responsible for supporting the customer via phone. The hotel receptionist has to follow standards and procedures in order to deliver a consistent guest experience to all clients while complying with all safety, security and quality measures.

Housekeeping will perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing. This will also include keeping with health and hygiene standards of a luxury hotel.

*** Possible activities during your time in the placement may vary depending on your background and experience.***

Cultural and Academic Introduction ( Mandatory First week)

Not only do we guide the interns during their internship placement with a local company/organization. We also introduce/ guide the intern into the local culture and customs and prepare them for their internship placement starts onsite.

The first phase of this introduction is the cultural part which takes place for 3 days (Monday till Wednesday) during which the intern will learn about the local culture, language, customs and will be immersed in local cultural immersion activities.

The second phase is the 2-day academic introduction session before the internship which is done together with a local professional/ academic expert on the 4th and the 5th day (Thursday and Friday)  of the first week. During these sessions the expert will educate the intern about the local situation and developments surrounding the industry/field in which the internship takes place and prepares the intern for the local work environment/culture.

What we offer

  • Ensure internship placement with assigned project and professional work environment.
  • Ensure English language working environment plus a local language when applicable.
  • Ensure 25+ working hours per week (4 or 5 days a week, depending on the requirements of the intern’s educational institution).
  • Pre-internship personal learning goal and competencies assessment.
  • Learningful and meaningful internship/ work assignments that are relevant to the interns field of study
  • A predefined professional role for the intern.
  • Guidance, Supervision and on the job training.
  • Frequent (bi-weekly/monthly) feedback and progress sessions with the hosting company/ organization.
  • 24 hour in-country Support (emergency phone number).
  • Welcome and pick-up at the airport.
  • A mandatory introduction week consisting out of an intro into the local culture and customs as well as an introduction into the internship placement (academic)
  • Accommodation in an international environment with other interns and like minded people
  • A proper (physical) workplace for the intern at the accommodation.
  • A mandatory introduction week into the local culture and customs which is filled with cultural and sightseeing activities.
  • Minimum one meal per day provided (breakfast)
  • Transfers between the accommodation and the internship placement (based on local situation).

Aims & Objectives

The internships are set up to serve the needs of the intern as well as those of the hosts. Our primary objectives are: to help you gain as much experience as possible in your field of study through practical work and assist you in interning in a way that will be valuable and beneficial to the organization as well as the local community. All in all, our internships are designed in a way where everyone benefits and only meaningful work is done!

Schedule

Monday to Friday

The schedule of the internship depends on the exact fulfillment of your role and other team members when applicable. Generally, you will work from Monday to Friday for at least 25 – 30 hours a week.

   Note:   This schedule can be changed and/or amended depending on weather conditions, local conditions and unforeseen circumstances.

Participant Criteria & Requirements

Standard Requirements

Minimum age: 18

Maximum age: 35

Minimum English level: Basic

CRB required: On Signup

Passport copy required: On Signup

Resume copy required: On Signup

Required qualification: Related background

Additional Requirements

  • An established background in an affiliated field of study.
  • Proof of qualifications (if applicable) and CV/Resume and a copy of your passport sent by email to the local team at least two weeks before beginning the program.
  • Motivation letter including learning goals, expectations and specific placement requests from the intern.
  • Internship requirements from the educational institution (if applicable)

Additional Equipment

There are no further requirements for this program.

Location

Ho Chi Minh City, commonly known as Saigon, is located in the southeastern region of Vietnam and is the country’s largest city. During your stay, you will be living in a dorm on college campus right in the center of the city.

About the Accommodation

The accommodation is located on a campus in a college dorm. As such, it follows certain campus rules such as a night curfew.

We also have a room reserved as an “office”, where you can go to if you want some peace and quiet. We have books and magazines available here for you to borrow.

There is the nice local café next to our dorm. A beautiful and peaceful place where you can enjoy fresh juices, snacks etc..

   Note:   Please be aware that this accommodation has a 23:30 curfew

Food Arrangements

Basic Vietnamese meals are provided on campus. Food include some western dishes such as sandwiches, spaghetti and bread.

Facilities

There are many taxis around our campus. You can easily catch one from the main road to reach your destination of choice in Ho Chi Minh.

There are several ATMs in the area where we stay. The nearest one is about 10 minutes walking distance from our campus.

All necessary amenities can be found in the city, remember we are located in the country’s capital after all!

Activities & Events

Wednesday Afternoon

Football is arranged for the participants every Wednesday together with the local coordinators.

Sights & Surroundings

Here are some interesting places to visit in your free time/weekends!

Within Ho Chi Minh

As a large city, Ho Chi Minh has a lot to offer from shops to Vietnamese water puppet shows. Here are a few suggestions:

Backpacker street

Bui Vien Street is the main street, it is called ‘backpackers area’ of Ho Chi Minh City. There are a wide variety of inexpensive restaurants, bars, souvenir shops and hotels/hostels. You can shop, dine and party on Bui Vien Street.

Landmark 81

Landmark 81 is the tallest building in Vietnam, Southeast Asia. As of July, 2018 and the 14th is the tallest building in the world.

Bitexco tower

There is an observation deck, Saigon Skydeck, open to the public daily and offering 360 degree panoramic views of Ho Chi Minh City. From floors 50 to 52, there are further F&B and entertainment offerings, including a fine dining restaurant and bar/nightclub.

Suoi Tien Amusement Park

Suối Tiên Amusement Park is an amusement park in District 9, Hồ Chí Minh City, Vietnam. The park includes several entertainment areas. The landscaping and attractions in the park illustrate Vietnam's history and legends.

Dam Sen cultural park and Water Park

Dam Sen Cultural Park is an amusement park located in District 11, Ho Chi Minh City, Vietnam. The park has an area of 50 hectares, of which 20% comprises lakes and 60% trees and gardens. Dam Sen Water Park is top 10 Water Park of Asia in 2014.

Thien Hau temple

The Thien Hau Temple, officially the Ba Thien Hau Pagoda, is a Chinese-style temple of the Chinese sea goddess Mazu on Nguyễn Trãi Street in the Cho Lon of District 5 in Ho Chi Minh City, Vietnam

Vietnam Quoc Tu pagoda

The Viet Nam Quoc Tu Pagoda is located on 3 Thang 2, District 10 of Ho Chi Minh City, Vietnam. The pagoda, seven stories tall, is full of colorful, oversized statues of religious figures

Can Gio Island

Also known as Monkey Island, Can Gio Island is actually a series of small islands where jut out from the mainland near HCMC. This nature reserve comprises of 80,000 hectares of mangroves and water coconut forests.

Ba Den mountain (The black virgin mountain)

The Ba Den Mountain is a part of Nui Ba Historical and Cultural Complex in Tay Ninh, Vietnam, which is famous for its artless scenery and mysterious tales. This is the highest mountain in the southeastern part of Vietnam, 986 meters high; it is the symbol of the people and the land of Tay Ninh.

Outside of HCMC

Mekong

The Mekong Delta in southern Vietnam is a vast maze of rivers, swamps and islands, home to floating markets, Khmer pagodas and villages surrounded by rice paddies It takes 2-4 hours by bus.

Vung Tau beach

Once a French colonial town, it’s now a popular seaside resort that draws many visitors from Ho Chi Minh City. Its long, busy stretch of sandy coast, including Front Beach and Pineapple Beach, has the verdant Small Mountain and Big Mountain as its backdrop. It takes 2 hours by bus.

Mui Ne beach

With a long, palm-lined stretch of sand, it has steady wind conditions (in the dry season) that make it a top destination for windsurfing, kitesurfing, sailing and other water sports. It’s also a popular weekend getaway from Ho Chi Minh City, with a busy strip of hotels, restaurants and shops. It takes 5 hours by bus or 4 hours by train.

Da Lat

Surrounded by hills, pine forests, lakes and waterfalls and known as the “City of Eternal Spring” for its distinctive temperate climate, Đà Lạt was developed as a resort by the French in the early 1900s, and many reminders of its colonial heritage remain. It takes 6-8 hours by bus or 50 minutes by plane.

Nha Trang

Nha Trang is a coastal resort city in southern Vietnam known for its beaches, diving sites and offshore islands. It takes 8 hours by bus/train or 1 hour by plane.

Hoi An Ancient town

Hội An is a city on Vietnam’s central coast known for its well-preserved Ancient Town, cut through with canals. The former port city’s melting-pot history is reflected in its architecture, a mix of eras and styles from wooden Chinese shophouses and temples to colorful French colonial buildings, ornate Vietnamese tube houses and the iconic Japanese Covered Bridge with its pagoda. It takes 22 hours by bus or 1 hour 15 minutes by plane from Da Nang and transfers 45 minutes by bus.

Phong Nha- Ke Bang

Phong Nha-Kẻ Bàng National Park is a protected area in north-central Vietnam bordering the Hin Namno Reserve in Laos. Characterized by mountains, tropical forests and underground rivers, it’s known for its ancient limestone karsts and vast network of caves. It takes 3 hours by bus from Hoi An or 1 hour 15 minutes by plane from Dong Hoi airport and transfers 45 minutes by bus.

Hue Ancient city

Huế is a city in central Vietnam that was the seat of Nguyen Dynasty emperors and the national capital from 1802 to 1945. A major attraction is its vast, 19th-century Đại Nội Citadel, surrounded by a moat and thick stone walls. It encompasses the Imperial City, with palaces and shrines; the Forbidden Purple City. it takes 22 hours by bus from Hoi An or 1 hour 20 minutes by plane.

Ha Noi

Hanoi, the capital of Vietnam, is known for its centuries-old architecture and a rich culture with Southeast Asian, Chinese and French influences. At its heart is the chaotic Old Quarter, where the narrow streets are roughly arranged by trade. There are many little temples, markets – selling household goods and street food. It takes 2 hours by plane or 2 days 1 night by train.

Sapa

A popular trekking base, it overlooks the terraced rice fields of the Muong Hoa Valley, and is near the 3,143m-tall Phang Xi Pang peak, which is climbable via a steep, multi day guided walk. Hill tribes, such as the Hmong, Tay and Dao, make up much of the town's local population. it takes 5 hours by bus from Hoi An or 4 hours by train.

Ninh Binh

The province is famous for a high density of natural and cultural attractions, including reserved parks in Cúc Phương National Park and Van Long, grotto caves and rivers in Tràng An, Tam Cốc-Bích Động and Mua Caves, historic monuments in the Hoa Lư ancient capital, Vietnam's largest buddhist worshiping complex (Bái Đính Temple). It takes 2 hours 30 minutes by bus from Ha Noi.

Ha Long bay

It is known for its emerald waters and thousands of towering limestone islands topped by rainforests. Junk boat tours and sea kayak expeditions take visitors past islands named for their shapes, including Stone Dog and Teapot islets. The region is popular for scuba diving, rock climbing and hiking, particularly in mountainous Cát Bà National Park. It takes 3-4 hours by bus from Ha Noi.

Transportation

From this location we provide free transport to your next program at the following location(s):

  • Mekong Delta
  • Phan Thiet

Quick Facts

Name: Socialist Republic of Vietnam

Population: 92 million

Capital: Hanoi

Language: Vietnamese

Currency: Vietnamese dong (VND)

Time zone: UTC +7

Country Information

Vietnam is currently the world’s 13th most populous country and occupies 331,211 square kilometers. Today, although scarred by its past, Vietnam is a fast-growing economy helped by tourism that its interesting history and beautiful sights draw in.

One frequent thing to hear is that it has not yet been subjected to the western influence that Thailand and, to an extent, Cambodia have been. The Vietnamese still tend to prefer their traditional cuisine to the fast food chains that seem to be taking over the world.

Aside from the beautiful countryside of the north, rice fields and beaches, Vietnam is a country that is very much on the move. Roads are being upgraded, new hotels are opening everywhere and its cities are fastly developing.

Climate

Due to the country’s land mass, its climate varies from region to region. On average, temperatures range from 22-27°C year-round with a generally warm and humid climate. Although temperatures don’t vary much in the southern parts of Vietnam, the northern areas can get quite cold during the winter.

Tropical monsoons can be expected between October and April in the centre of Vietnam and from May to September in the north and south. Outside of these rainy seasons it remains almost completely dry.

Culture

Although Vietnamese culture is rooted in the ancient indigenous Dong Son culture with wet rice agriculture as its economic foundation, certain aspects of its culture have Chinese influence. In more recent times, the country has been exposed to Southeast Asian, European and American culture as well as their media.

Having said this, it is safe to say that Vietnam has not yet absorbed as much western culture when compared to some of its neighbours.

Gastronomy

Vietnamese cuisine is heavily influenced by the Asian principle of 5 elements which correspond to the five elements: wood (sour), fire (bitter), earth (sweet), metal (spicy) and water (salty). This yin and yang principle is an art of balance to make food beneficial to the body.

Traditional Vietnamese cooking is known for its fresh ingredients, minimal use of oil, plentiful use of herbs and vegetables and what’s more, it is considered one of the healthiest cuisines worldwide.

Typical dishes might include rice vermicelli noodles, jasmine rice, dried shrimp, fish sauce, hoisin sauce, sesame seeds, and bean sprouts to name a few!

Transportation

There are plenty of transport options in Vietnam and it is, on the whole, fairly cheap to move around.

Air travel

Vietnam has 21 airports. Prices do vary depending on when flights are booked, but it is still a cheap option and the best way to travel quickly over long distances.

Bus

A common way to travel for longer distances (locally, taxis are usually the preferred option). You should try and buy tickets from the bus stations where possible as the price will be fixed and reasonable. If tickets are bought during the journey, you run the risk of being overcharged.

Taxi

Taxis are mostly metered and very cheap. They are the most popular way to get around in the towns/cities especially when carrying luggage!

Rickshaw (Cyclo)

Practical way of getting around but not so effective with luggage. You will need to bargain a price beforehand.

Motorbike taxi (Xe Om)

Similar to the Cyclos. Make sure to set a price beforehand to avoid being overcharged.

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